Reading the Room: How Chairs Steer Committees Toward Stronger Hires

Industry Trends

In this article, Jason Murray explores the nuanced dynamics that can shape hiring outcomes when search committees are involved. He outlines practical strategies for Hiring Managers and Committee Chairs to cultivate structure, promote balanced participation, and avoid common pitfalls. Drawing from years of experience in executive search, Jason offers tools to help leaders ‘read the room’ and ensure that decision-making processes lead to thoughtful, equitable, and successful hires.

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Bata Shoe Museum, Canadian Council for the Arts, CEE Centre for Young Black Professionals, City of Toronto, David Suzuki Foundation, Fasken, Genome Canada, George Brown College, GTAA, Humber, IMCO, Kids Help Phone, Luminato, McMaster University, MLSE, OICR, Ontario Presents, ROM, Sankofa Square, Sick Kids, TD Bank, TTC, UHN Foundation, United Way Greater Toronto, University of Toronto, University of Waterloo, University Pension Plan Ontario, York University

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Any hiring process that involves a panel brings with it a web of interpersonal dynamics. While we often imagine committee-based hiring as a purely logical process, decisions are rarely made in a vacuum: they’re shaped by tone, timing, power dynamics, and group behaviour. When left unchecked, these elements can lead to talented candidates being overlooked and outcomes that don’t serve the organization’s long-term interests.

For Hiring Managers or Committee Chairs, reading the room isn’t a soft skill: it’s a leadership responsibility. The following practices help ensure your process is not only efficient and professional but inclusive, fair, and productive.

1 Create Structure to Anchor the Process

A well-structured hiring process is a necessity, not a luxury. Even individuals who consider themselves freeform thinkers or creative contributors still appreciate when committee work feels purposeful. Clear structure makes people feel their time is being respected. It also sets a tone of professionalism that encourages participants to show up prepared.

When committee members know the agenda in advance, they’re more likely to come to the meeting ready to engage with substance rather than react in the moment. It also creates guardrails for conversations that might otherwise veer into tangents, or worse, into bias-driven commentary.

Good structure includes:

  • Distributing clear agendas ahead of time

  • Outlining meeting objectives so participants know what decisions or discussions are expected

  • Setting timeframes for each stage of the process, including candidate review, interviews, and debriefs

When structure is missing, it’s not just inefficiency that creeps in, but it’s also confusion, power imbalances, and the risk of certain voices dominating the process. On the other hand, when meetings are thoughtfully designed, participants feel a greater sense of shared purpose and accountability.

Importantly, structure isn’t about rigidity; it’s about alignment. It gives people a shared map so they can focus on the journey together.

2 Curate Communication

Over-communication can be just as disruptive as under-communication. Avoid sending constant piecemeal updates. Instead, provide information at set intervals and in digestible formats. A well-timed summary goes further than a flood of fragmented emails. Information should be curated, clear, and timely. Aggregated communications, such as end-of-week updates or pre-meeting summaries, allow committee members to process information more effectively and avoid decision fatigue. Make sure every update includes relevant context: why it matters, what input is needed, and what the next steps are.

Written communication must be concise and well-structured, particularly when decisions are imminent. Avoid jargon and ambiguity. When a panel member reads your message, they should walk away with clarity, not questions. Verbal updates should match this clarity. In meetings, use plain language to explain process shifts, candidate status, or expectations. And always check for understanding—don’t assume alignment just because no one speaks up.

3 Set the Tone for Respectful Dialogue

Healthy committee dynamics require more than professionalism—they require psychological safety. Everyone must feel they can express ideas, ask questions, or offer pushback without fear of embarrassment or dismissal.

The chair sets the tone here. In many committees, a few naturally outspoken voices tend to dominate, while others hold back. Chairs must watch for this dynamic and proactively make space. One way is to use ‘round robins’ inviting everyone to share briefly. Another is to check in with quieter members outside of meetings to understand how they’re experiencing the process and whether they’d like space to contribute more visibly.

At times, it’s worth explicitly encouraging dominant voices to take a beat before weighing in to see if quieter members speak in the silence. A gentle request at the beginning of a meeting can help level the playing field: “For today’s conversation, let’s make sure we are thinking about the principles of ‘make space’ and ‘take space’  If you are someone who may not speak up as much in meetings, we encourage you to take space and, if you’re someone who readily weighs in during meetings, we encourage you to make space for others.”

Psychological safety also means acknowledging difference. Diverse experiences lead to different responses to candidates and criteria. If a member raises a concern that others don’t share, that doesn’t mean the concern lacks value. It means the committee has an opportunity to consider a broader lens.

4 Watch for Influence, Groupthink, and Power Dynamics

Strong chairs understand that group dynamics matter as much as process. Pay attention to who dominates early conversations, who is deferred to, and who is routinely overlooked. These subtle cues can shape the direction of the committee before formal decisions are even on the table.

Louder voices may have outsized influence, even unintentionally. If certain individuals always speak first or set the tone, others may defer even if they disagree. This is where a chair’s presence is critical. Invite differing perspectives early and, if necessary, meet privately with committee members to ensure concerns are being raised.

It’s also wise to identify potential sceptics or influencers on the committee—the people whose buy-in will be critical. Rather than treating them as obstacles, engage them thoughtfully. Winning over even one challenging voice can unlock broader alignment.

5 Leading the ‘How’: The Chair’s Role in Equitable Dialogue

In any committee-based process, the chair plays a pivotal role in shaping not just what gets discussed, but how people engage in the conversation. To facilitate equitable, respectful dialogue, the chair should demonstrate a deep understanding of unconscious bias, inclusive language, and cultural sensitivity. The more informed they are, the better equipped they’ll be to guide others in how they share perspectives, offer feedback, and make decisions. While every member has a role in fostering equity, it’s the chair who sets the tone and leads the way.

This isn’t about perfection; it’s about being prepared. The more fluency a chair has with concepts like implicit bias, microaggressions, and cultural context, the better they can respond in real time when something problematic surfaces in committee discussions, whether it’s during the review of a candidate’s background or in response to a comment made following an interview.

Cultural competence means being able to pause a discussion when necessary, reframe a comment, or name a bias gently but clearly. It also means anticipating how unconscious bias may enter the room before it does. Are candidates being compared to an unspoken ‘ideal’ that may not reflect the realities of the role? Are committee members assigning greater weight to communication style than to demonstrated leadership outcomes?

Ultimately, the chair sets the tone for how seriously the committee takes equity. When chairs approach cultural competence as a leadership practice—not just a legal or HR compliance issue—it creates space for more thoughtful, fair, and forward-looking decision-making.

6 Don’t Just Watch the Room, Read It

Finally, the most effective Hiring Managers don’t just run the process, they observe it. They read the room, watching for signals of disengagement, tension, or unspoken disagreement. This includes body language, tone shifts, side conversations, or even silence where there should be reaction.

For example, if a candidate impresses on paper but there’s an awkward pause after their name is mentioned, that may signal unvoiced concerns or unspoken biases. If someone consistently disengages when a particular candidate is discussed, ask why. Silence doesn’t always mean agreement. It can indicate discomfort, fatigue, or dissent.

Reading the room also means noticing moments of consensus that arise informally. If multiple people express similar enthusiasm or hesitation, take a moment to name that. ‘It sounds like there’s energy building around this candidate,’ or, ‘I sense some uncertainty here—let’s talk about it.’

Chairs should not be afraid to pause and recalibrate. If the group seems rushed, overwhelmed, or polarized, consider a quick check-in. Ask, ‘How is everyone feeling about the process so far?’ or ‘Is there anything we haven’t surfaced yet that we should?’ These questions signal psychological safety and help prevent misalignment.

At the heart of it, reading the room is about presence. It’s about showing up not only as a process leader, but as a culture leader. One who knows that behind every successful hire is not just a smart choice, but a strong process that brought people together.

Final Thoughts

Effective search committees don’t run on autopilot. They require thoughtful facilitation, emotional intelligence, and structural clarity. As a Hiring Manager or chair, your job isn’t just to run a process—it’s to lead a room. When done well, this leadership shapes not only the hire you make, but the culture of collaboration your organization continues to build.

President and Managing Partner

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