Erica Ing
Vice-President, Operations • She/Her
Erica has worked in both a boutique and international executive search firm, and has gained considerable experience providing operational, client service, and delivery support within a variety of sectors, including real estate, public sector and academia, and leadership coaching and assessment. As Erica brings invaluable insights, judgment, and intelligence to executive search processes and professional services, at BES Executive Search she is an integral bridge between clients, candidates and the BES team.
Erica holds a Bachelor of Commerce from Ryerson University.
Organizations we partner with
Bata Shoe Museum, Canadian Council for the Arts, CEE Centre for Young Black Professionals, City of Toronto, David Suzuki Foundation, Fasken, Genome Canada, George Brown College, GTAA, Humber, IMCO, Kids Help Phone, Luminato, McMaster University, MLSE, OICR, Ontario Presents, ROM, Sankofa Square, Sick Kids, TD Bank, TTC, UHN Foundation, United Way Greater Toronto, University of Toronto, University of Waterloo, University Pension Plan Ontario, York University
Clients Served Include
Erica's Insights
Browse Erica's latest posts featuring reflections, analysis, and practical perspectives on leadership, organizational culture, and the evolving world of work.
Sustainability / Erica Ing
Greenwashing vs. Authentic Sustainability: An Evaluation
Sustainability has evolved from a peripheral concern to a central pillar of modern business strategy, offering benefits that extend far beyond environmental impact. Companies genuinely committed to sustainable practices attract top talent, foster deeper employee engagement, and build long-lasting brand loyalty. However, the rise of greenwashing—making superficial or misleading environmental claims—threatens to undermine these gains, eroding trust and credibility. Authentic sustainability demands integration into core business values, active employee participation, and measurable, transparent progress. By prioritizing real action over appearances, leaders can harness sustainability as a strategic advantage, driving innovation, cost savings, and resilience while aligning with the values of a more environmentally conscious generation.
Leadership / Erica Ing
How to Overcome Decision Fatigue: A Learner’s Guide
In today’s fast-paced world, leaders face the relentless challenge of decision fatigue—the mental exhaustion caused by making countless choices every day. This condition can diminish judgment, productivity, and overall well-being, ultimately impacting organizational success. To combat decision fatigue, leaders must adopt strategies that simplify processes, delegate wisely, and focus on what truly matters. Streamlining routine decisions, leveraging data for clarity, and setting boundaries around technology and rest are essential steps. By prioritizing energy and fostering a supportive environment, leaders can maintain sharp decision-making, set an example for their teams, and steer their organizations effectively toward long-term success.
HR Corner / Erica Ing
Providing Feedback: A Manager’s Guide
Feedback is a powerful tool for fostering employee growth, development, and performance. To be truly effective, it must be delivered thoughtfully, with care, and respect for the individual. In diverse workplaces, where employees come from various cultural, ethnic, and personal backgrounds, feedback should go beyond performance metrics to create a sense of trust, belonging, and motivation. This guideline is designed to help you provide feedback that is clear, specific, and actionable, while also aligning with Equity, Diversity, Inclusion, and Accessibility (EDIA) principles. By doing so, you ensure that all employees receive fair, supportive guidance that promotes their development and strengthens the inclusivity of your team and organization.
HR Corner / Erica Ing
Reskilling for the Future: Partnering with Technology to Unlock Human Potential
In today’s rapidly evolving world, technology is not a replacement but a partner, enabling us to amplify our unique human strengths. While AI and automation transform industries by handling routine tasks and increasing efficiency, they leave space for our creativity, empathy, and critical thinking to shine. Reskilling is the key to thriving in this landscape, empowering us to collaborate with technology and tackle more meaningful work. Whether it’s doctors combining AI insights with compassionate care, financial advisors blending data with personalized service, or professionals across fields leveraging new tools, the future of work lies in human ingenuity enhanced by technological innovation. By embracing reskilling, we ensure our relevance, deepen our impact, and remain at the forefront of a workforce where humans and technology shape progress together.
Sustainability/Stephanie La
Green AI: The Role of AI in Sustainability
Green AI emphasizes the importance of balancing innovation with environmental responsibility, addressing the significant environmental and ethical challenges posed by AI development, such as high carbon emissions, energy consumption, and data privacy concerns. While AI offers transformative benefits, including climate change prediction, pollution monitoring, and public health insights, its rapid advancement often prioritizes speed over sustainability. By adopting Green AI practices—such as energy-efficient algorithms, renewable energy sources, and sustainable development goals—organizations can reduce their environmental impact, align with sustainability objectives, and foster long-term growth while contributing to a more sustainable and equitable future.
Leadership/Melissa Sumnauth
The Importance of Pronouncing a Name: An Act of Inclusive Leadership
Names are not just labels; they are powerful reflections of identity, culture, and history. In this article, Melissa Sumnauth explores the significance of correct name pronunciation in leadership and organizational culture. Drawing on her experience in executive coaching, executive search, facilitation, and people & culture she illustrates how mispronunciation can function as a microaggression and a barrier to inclusion, while intentional effort to say names correctly fosters dignity, belonging, and trust. With practical tools and a call to action for leaders, this article reframes name pronunciation as a vital practice in advancing equity and respectful engagement.