Erica Ing's Insights

Explore practical insights and leadership perspectives from BES on talent strategy, organizational performance, and future-ready teams.

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Sustainability/Erica Ing
Greenwashing vs. Authentic Sustainability: An Evaluation
Sustainability has evolved from a peripheral concern to a central pillar of modern business strategy, offering benefits that extend far beyond environmental impact. Companies genuinely committed to sustainable practices attract top talent, foster deeper employee engagement, and build long-lasting brand loyalty. However, the rise of greenwashing—making superficial or misleading environmental claims—threatens to undermine these gains, eroding trust and credibility. Authentic sustainability demands integration into core business values, active employee participation, and measurable, transparent progress. By prioritizing real action over appearances, leaders can harness sustainability as a strategic advantage, driving innovation, cost savings, and resilience while aligning with the values of a more environmentally conscious generation.
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Leadership/Erica Ing
How to Overcome Decision Fatigue: A Learner’s Guide
In today’s fast-paced world, leaders face the relentless challenge of decision fatigue—the mental exhaustion caused by making countless choices every day. This condition can diminish judgment, productivity, and overall well-being, ultimately impacting organizational success. To combat decision fatigue, leaders must adopt strategies that simplify processes, delegate wisely, and focus on what truly matters. Streamlining routine decisions, leveraging data for clarity, and setting boundaries around technology and rest are essential steps. By prioritizing energy and fostering a supportive environment, leaders can maintain sharp decision-making, set an example for their teams, and steer their organizations effectively toward long-term success.
Read How to Overcome Decision Fatigue: A Learner’s Guide
HR Corner/Erica Ing
Providing Feedback: A Manager’s Guide
Feedback is a powerful tool for fostering employee growth, development, and performance. To be truly effective, it must be delivered thoughtfully, with care, and respect for the individual. In diverse workplaces, where employees come from various cultural, ethnic, and personal backgrounds, feedback should go beyond performance metrics to create a sense of trust, belonging, and motivation. This guideline is designed to help you provide feedback that is clear, specific, and actionable, while also aligning with Equity, Diversity, Inclusion, and Accessibility (EDIA) principles. By doing so, you ensure that all employees receive fair, supportive guidance that promotes their development and strengthens the inclusivity of your team and organization.
Read Providing Feedback: A Manager’s Guide
HR Corner/Erica Ing
Reskilling for the Future: Partnering with Technology to Unlock Human Potential
In today’s rapidly evolving world, technology is not a replacement but a partner, enabling us to amplify our unique human strengths. While AI and automation transform industries by handling routine tasks and increasing efficiency, they leave space for our creativity, empathy, and critical thinking to shine. Reskilling is the key to thriving in this landscape, empowering us to collaborate with technology and tackle more meaningful work. Whether it’s doctors combining AI insights with compassionate care, financial advisors blending data with personalized service, or professionals across fields leveraging new tools, the future of work lies in human ingenuity enhanced by technological innovation. By embracing reskilling, we ensure our relevance, deepen our impact, and remain at the forefront of a workforce where humans and technology shape progress together.
Read Reskilling for the Future: Partnering with Technology to Unlock Human Potential

Thought Leadership Videos

Watch recent thought leadership videos on inclusive leadership, workplace culture, and transformation.

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Why How you Show Up is Just As Important As What You Say

In this instalment of “Be the BES Leader,” Helen Mekonen explores why how you show up in such moments can matter just as much as what you say.

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The Invisible Line Between Senior Leader and Executive

As you move into executive roles, how you communicate matters just as much as what you’ve accomplished... and arguably, even more. In this instalment of Be the BES Leader, Jason Murray explores what executive-level communication "sounds like" and what hiring committees listen for, including how you frame challenges and how you navigate complexity.

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You Can Mandate Presence, But Not Connection

Melissa Sumnauth explores why the true test of hybrid or in-person work lies in how leaders foster connection today - and how the choices they make will shape workplace culture and the ability to retain talent.

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Why Clarity, Not Just Authenticity Builds Trust in Hiring

Helen Mekonen explains why clarity, coupled with authenticity and consistency, matters, because authenticity and consistency, matters, because your story is being interpreted long before you walk into the interview.

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Why Confidence Stops Working at the Executive Level

In this instalment of "Be the BES Leader," Jason Murray examines why confidence may help you get noticed over the course of your career, but sound judgment is what helps you become an executive.

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Why High Performers Stall Below Executive Level

In this short, Jason Murray explores why strong leaders get held at that threshold and what hiring committees are actually looking for beyond performance, including signals of trust, judgment, and peer-level presence.

Indigenous Knowledge/Jason Murray

National Indigenous History Month as a Mirror rather than a Museum

This reflection piece argues that National Indigenous History Month should be an opportunity not only to deepen our understanding of history, but also to examine how it shapes our everyday choices.

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Sustainability/Stephanie La

Green AI: The Role of AI in Sustainability

Green AI emphasizes the importance of balancing innovation with environmental responsibility, addressing the significant environmental and ethical challenges posed by AI development, such as high carbon emissions, energy consumption, and data privacy concerns. While AI offers transformative benefits, including climate change prediction, pollution monitoring, and public health insights, its rapid advancement often prioritizes speed over sustainability. By adopting Green AI practices—such as energy-efficient algorithms, renewable energy sources, and sustainable development goals—organizations can reduce their environmental impact, align with sustainability objectives, and foster long-term growth while contributing to a more sustainable and equitable future.

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Erica Ing's Insights

All Posts

Greenwashing vs. Authentic Sustainability: An Evaluation

How to Overcome Decision Fatigue: A Learner’s Guide

Providing Feedback: A Manager’s Guide

Reskilling for the Future: Partnering with Technology to Unlock Human Potential

Thought Leadership Videos

Why How you Show Up is Just As Important As What You Say

The Invisible Line Between Senior Leader and Executive

You Can Mandate Presence, But Not Connection

Why Clarity, Not Just Authenticity Builds Trust in Hiring

Why Confidence Stops Working at the Executive Level

Why High Performers Stall Below Executive Level

National Indigenous History Month as a Mirror rather than a Museum

Green AI: The Role of AI in Sustainability