Erica Ing's Insights

HR Corner

Explore practical insights and leadership perspectives from BES on talent strategy, organizational performance, and future-ready teams.

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HR Corner/Erica Ing
Providing Feedback: A Manager’s Guide
Feedback is a powerful tool for fostering employee growth, development, and performance. To be truly effective, it must be delivered thoughtfully, with care, and respect for the individual. In diverse workplaces, where employees come from various cultural, ethnic, and personal backgrounds, feedback should go beyond performance metrics to create a sense of trust, belonging, and motivation. This guideline is designed to help you provide feedback that is clear, specific, and actionable, while also aligning with Equity, Diversity, Inclusion, and Accessibility (EDIA) principles. By doing so, you ensure that all employees receive fair, supportive guidance that promotes their development and strengthens the inclusivity of your team and organization.
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HR Corner/Erica Ing
Reskilling for the Future: Partnering with Technology to Unlock Human Potential
In today’s rapidly evolving world, technology is not a replacement but a partner, enabling us to amplify our unique human strengths. While AI and automation transform industries by handling routine tasks and increasing efficiency, they leave space for our creativity, empathy, and critical thinking to shine. Reskilling is the key to thriving in this landscape, empowering us to collaborate with technology and tackle more meaningful work. Whether it’s doctors combining AI insights with compassionate care, financial advisors blending data with personalized service, or professionals across fields leveraging new tools, the future of work lies in human ingenuity enhanced by technological innovation. By embracing reskilling, we ensure our relevance, deepen our impact, and remain at the forefront of a workforce where humans and technology shape progress together.
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Thought Leadership Videos

Watch recent thought leadership videos on inclusive leadership, workplace culture, and transformation.

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Why Confidence Stops Working at Executive Level

When interviewing for jobs at the executive level, confidence is expected—and so it’s no longer a differentiator. In this short, Jason Murray shares tips on what executive hiring committees are listening out for, which includes evidence of sound judgment and being able to navigate ambiguity.

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The Interview Mistake Strong Leaders Make

When interviewing for executive roles, strong delivery is expected—so it’s no longer what sets you apart. In this short, Jason Murray shares a common mistake leaders make: answering like high performers instead of future peers.

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What Executive Presence Actually Is

In this short, Jason Murray breaks down why hiring committees look for calm, clarity, and restraint, and how presence often comes through in what you don’t say.

Sustainability/Stephanie La

Green AI: The Role of AI in Sustainability

Green AI emphasizes the importance of balancing innovation with environmental responsibility, addressing the significant environmental and ethical challenges posed by AI development, such as high carbon emissions, energy consumption, and data privacy concerns. While AI offers transformative benefits, including climate change prediction, pollution monitoring, and public health insights, its rapid advancement often prioritizes speed over sustainability. By adopting Green AI practices—such as energy-efficient algorithms, renewable energy sources, and sustainable development goals—organizations can reduce their environmental impact, align with sustainability objectives, and foster long-term growth while contributing to a more sustainable and equitable future.

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Leadership/Melissa Sumnauth

The Importance of Pronouncing a Name: An Act of Inclusive Leadership

Names are not just labels; they are powerful reflections of identity, culture, and history. In this article, Melissa Sumnauth explores the significance of correct name pronunciation in leadership and organizational culture. Drawing on her experience in executive coaching, executive search, facilitation, and people & culture she illustrates how mispronunciation can function as a microaggression and a barrier to inclusion, while intentional effort to say names correctly fosters dignity, belonging, and trust. With practical tools and a call to action for leaders, this article reframes name pronunciation as a vital practice in advancing equity and respectful engagement.

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Erica Ing's Insights

HR Corner

Providing Feedback: A Manager’s Guide

Reskilling for the Future: Partnering with Technology to Unlock Human Potential

Thought Leadership Videos

Why Confidence Stops Working at Executive Level

The Interview Mistake Strong Leaders Make

What Executive Presence Actually Is

Green AI: The Role of AI in Sustainability

The Importance of Pronouncing a Name: An Act of Inclusive Leadership